At WEDGE WHIZS LLC (doing business as Luciana Shoes), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide when visiting our website www.luciannashoes.store, purchasing products, or engaging with our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we collect personal information such as your name, email address, phone number, shipping and billing address, payment information (credit/debit card details), and other information you provide.
- Usage Data: We collect information about how you interact with our website, including IP addresses, browser type, device information, and browsing behavior, through cookies and other tracking technologies.
- Payment Information: For purchases, we process payments through secure third-party payment processors. We do not store your credit/debit card information on our servers.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and complete your orders and provide customer service.
- To send order confirmations, shipping updates, and promotional emails (if you have opted-in).
- To improve and personalize your shopping experience on our website.
- To analyze website usage and trends in order to improve our services.
- To comply with legal requirements and enforce our policies.
3. How We Protect Your Information
We take appropriate technical and organizational measures to safeguard your personal data. These measures include:
- Encryption: We use secure sockets layer (SSL) encryption to protect sensitive data such as credit card information during transmission.
- Access Control: We restrict access to personal information to authorized employees and third-party service providers who require it to perform their duties.
- Data Storage: Personal data is stored in secure databases that are protected by industry-standard security protocols.
However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and gather information about how you use our website. Cookies are small files stored on your device that help us remember your preferences and track your behavior on the site. You can manage your cookie preferences through your browser settings.
For more information, please refer to our Cookie Policy (if applicable).
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services.
- Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Luciana Shoes, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
6. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can request access to your personal information and make updates or corrections by contacting us at service@luciannashoes.store.
- Opt-Out of Communications: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails or contacting us directly.
- Delete Your Account: You may request to delete your account or personal data. Please note that we may need to retain some information for legal or business purposes.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to remove such information from our records.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated Privacy Policy on this page and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
WEDGE WHIZS LLC (Luciana Shoes)
10417 Almira Ave,
Cleveland, OH 44111
📞 Phone: 513-999-6736
📧 Email: service@luciannashoes.store